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When to Intervene?
The following scenarios have been designed to address key events that could occur in the workplace and how to understand and respond to those events.
Types of Scenarios
Read the case scenario below and then select one of the four topics to review.
A. Reasonable Suspicion—civilian only
B. Safe Haven Provision—civilian only
C. Voluntary Disclosure Provision—military only
D. Refer for Assessment—military only
The Case Scenario
Joe Smith is an Air Reserve Technician in the maintenance shop. He recently returned from Iraq where he was deployed as a reservist. He was on title 10 orders. While deployed in Iraq, Joe and his best friend where hit by a road side bomb. His friend died and Joe only received minor injuries to his back. When Joe returned home, his supervisor noticed that Joe’s normal can-do attitude at work was lacking since he had returned from his deployment. Joe did not seem to be himself. His co-workers had also noticed Joe’s behavioral changes and related that information to the supervisor.
The supervisor had been giving Joe some leeway at the work site due to Joe’s experience in Iraq and because Joe was also experiencing marital problems. The supervisor tried to get Joe to call the Employee Assistance Program (EAP) helpline on many occasions, but Joe felt there was nothing wrong with him. However, the supervisor continued to notice negative behavior changes in Joe. Joe seemed to be confused about his surroundings and not able to walk straight. When the supervisor approached Joe, the supervisor noticed Joe was slow to respond to questions at the work site. However, when asked if he was OK, Joe insisted angrily that nothing was wrong with him.
The supervisor asked Joe about the status of his assigned projects and Joe seemed unable to concentrate on what the supervisor was asking him and unable to remember most of the projects he’d been assigned. Joe stated, “I was up all night and had very little sleep which is causing me to forget some of the projects, but once I get some coffee, I will be good to go and can finish my projects as planned.” The supervisor observed that Joe seemed unable concentrate on any of his assigned tasks or on conversations with other co-workers. Joe seemed to have a high level of fatigue and confusion. Memory loss and poor judgment at the work site created sloppy work and a failure to follow basic safety protocols. The supervisor had received reports from Joe’s co-workers confirming his concerns about Joe’s behavior. Does Joe need help?
1Information reprinted from http://www.samhsa.gov/